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CERTIFIED-BUSINESS-ANALYSTSalesforce Certified Business Analyst

289 Questions and Answers Experienced specialists selected 289 questions for this exam. All answers are verified to ensure correctness.

Last Updated Apr 11, 2024 Ace your exams with our consistently updated CERTIFIED-BUSINESS-ANALYST exam dumps.

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Same Questions from the Latest Real Exam

CERTIFIED-BUSINESS-ANALYST Online Practice Questions and Answers

Questions 1

Northern Trail Outfitter is eliciting feedback from a small number of key stakeholders within the organization for improvements to the current opportunity pipeline process. One of the stakeholders has a tendency to dominate the conversation which takes the group off topic and interfaces with meeting the objective.

How should the business analyst collaborate with the key stakeholder's?

A. Conduct individual interviews to gather input.

B. Conduct a group brainstorming session to generate ideas.

C. Conduct a focus group to identify pain points.

Show Answer
Questions 2

A business analyst (BA) conducted a group workshop with stakeholders to understand and document in-scope business processes. The BA feels there are gaps between process steps. What should the BA do to close the gaps or confirm the process steps?

A. Conduct elimination with stakeholders regarding their parts of the process.

B. Review the documentation to ensure that information gathered about the process is correct.

C. Using strategy analysis, define models of how gaps in the business process can be resolved.

Show Answer
Questions 3

The business analyst (BA) at Universal Containers is responsible for defining the enhancement features for the current Salesforce CPQ implementation that must be configured in the next phase of the project.

Which type of document should the BA create to achieve the objective?

A. Business analysis plan

B. Scope statement specification

C. Functional requirements specification

Show Answer More Questions

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Salesforce CERTIFIED-BUSINESS-ANALYST exam official information: Candidates should have knowledge of Salesforce best practices and be proficient in planning discovery activities, mapping business processes, eliciting requirements, and writing user stories.