When performing a backup of the Avaya Aura Experience Portal (AAEP), which two operating systems are supported for the backup server? (Choose two)
A. Microsoft Windows
B. Linux
C. Oracle Solaris
D. Unix
E. IBM AIX
A customer creates a campaign but it is failing to start. Which two logs should be checked for possible error messages? (Choose two)
A. $POM__HOME/logs/PIM _CmpMgr.log* log files
B. $POM_HOME/logs/PIM_CmpDir.log* log files
C. $POM _HOME/logs/PIM_Web.log log* files
D. $POM_.HOME/logs/CmpMgrService.out* log files
E. $POM_HOME/logs/CmpDirService.out* log files
A customer has installed Avaya Aura Experience Portal, but no port was specified in the configuration the WebLM server. What is the default port used by the WebLM server?
A. 443
B. 8443
C. 8080
D. 28443
You have just installed Proactive Out roach Manager (POM) 2 SP 4 or newer on your Avaya Aura Experience Portal (AAEP) 6.0. You run your first campaign and the POM monitor appear to show an Active Job, but no outgoing calls appear to
be made. You notice the following entry in the CrnpMgrService.out log file:
CmpMgtService.out
@2011-10-21-02-32-43|P_POMCM002|ERROR|POMCM|||OUT call web service returned fault:
Transport error: 401 Error: Unauthorized | 192.9.84.93 ####
Which step must you take to correct the issues and continue with this procedure?
A. Login to Experience Portal Manager (EPM) using a user with an assigned role of "Administration" and ensure that the Outcall User Name and Password administered in POM Configuration > POM Server > Outbound Settings > Voice Server link is the same as in User Management > Users > and that it is enabled and not locked.
B. Login to EPM using a user with an assigned role of "Administration" and ensure that the Outcall User name administered in POM Configuration > POM Server > Outbound Settings > voice Server link has the assigned role of "Web Services".
C. Login to EPM using a user with an assigned role of "Administration" ensure that the Outcall U Name and Password administered in System Configuration > VPMS Servers > VPM5 Settings > Web Service Authentication > Outcall is the same as in User Management > Users > and then enabled and not locked.
D. Login to EPM CLI using a Linux user with root permissions and ensure that the Outcall User Nan and Password administered in POM Configuration > POM Server > Outbound Settings > Voice server link contains a valid password and" is not locked.
Under Skill configuration, the cache freshness Is 10 seconds and slacktime is 5 seconds.
When the first call arrives into the system, Intelligent Customer Routing (ICR) Core performs polling and updates cache with the routing result for this skill and provides routine] Information to this < After 12 seconds, another call arrives for the same skill.
What would happen next?
A. ICR Core performs polling and updates the cache. II then provides routine) information to this call.
B. ICR Core provides routing information from the cache. It then performs polling and updates the cache.
C. IRC Core will not perform polling. It provides routing information from the cache.
D. ICR Core performs polling and provides routing information, but the cache is not updated.
You are installing a new Avaya Aura Experience Portal system.
Which three Experience Portal Manager (EPM) web pages must you configure in order to get the system to take a call? (Choose three)
A. Alarm Codes
B. Applications
C. EPM Servers
D. MPP Servers
E. VoIP Connections
Your client reported they received an alarm message from the Avaya Proactive Outreach Manager (POM):
code P_POMCD007, Event text Schedule Manager Could Not Be Started. What would you check to identify the cause of this message?
A. Verify that the Media Processing Platform (MPP) is operational.
B. Verify that the application server is working correctly.
C. Verify that the Experience Portal Manager (EPM) can communicate with the MPP.
D. Verify that the database is valid and is functioning.
Which three services are registered as a part of Intelligent Customer Routing (ICR) Core installation? (Choose three)
A. icrcca
B. icrcore
C. icrwebservice
D. terracottasrv
E. tomcat
You have installed an application that uses the VoiceXML A. On the Report Data Configuration page of the Experience Portal Manager (EPM), enable Download VoiceXML log rags. B. On the Report Data Configuration page of the EPM, enable Periodic Download. C. On the Change Application page of the EPM, enable Allow VoiceXML Log Tag. D. Start your Media Processing Platform (MPP) servers.
You need to check the Avaya Aura experience Portal (AAEP) Proactive Outreach Manager (POM) licensing screen. Which field(s) may be altered?
A. the Short Message Service (SMS) and Email Connection along with the Maximum Outbound Ports
B. the Maximum Outbound Ports
C. the SMS and Email Connections
D. the Email Connections and the Maximum Outbound Ports
