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37820X Online Practice Questions and Answers

Questions 4

What is one of the features of the Avaya VantageTM K165 that makes it different than the Avaya Vantage K175?

A. It has visible mechanical buttons.

B. It has a smaller touch screen.

C. It does not Include a camera.

D. It is not an all glass device.

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Questions 5

With the Avaya IX'" Workplace Client, what is required to provide point-to-point audio and video calls?

A. One user with Office Worker licence, one user with Power User licence

B. Two users with Avaya Equinox?Meetings Online virtual meeting rooms

C. Two users with Avaya Equinox?Conferencing host licences

D. Two users with Power User licences

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Questions 6

You have just completed a series of discovery conversations with a customer. To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?

A. A design diagram for each person

B. An architectural diagram for each person

C. A single architectural diagram

D. A single design diagram

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Questions 7

For your customer, you have decided to configure an IP OfficeTM Server Edition. Using Just the primary server, which types of internal collaboration are available for the power users?

A. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses

B. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses

C. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses

D. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses

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Questions 8

Refer to the Scenario: IT-FAC.

You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and

maintenance personnel.

Which application and deployment option will provide this functionality?

A. Avaya Communicator using iOS or Android smartphones

B. one-X Mobile Preferred using iOS or Android smartphones

C. Scopia Mobile using iOS or Android smartphones

D. one-X Mobile Preferred using Windows smartphones

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Questions 9

You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users,

and 200 non-agent Telephony users.

How many Telephony users and UC users would be Included In your Bill of Materials?

A. 410 Telephony users and 225 UC users

B. 210 Telephony users and 425 UC users

C. 200 Telephony users and 435 UC users D. 400 Telephony users and 235 UC users

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Questions 10

Midsize businesses face common market trends and needs related to different aspects such as workforce

or cloud communications.

Which characteristic is an example of a workforce midsize segment trend?

A. Employees want access to tools to be more self-sufficient.

B. Employees are requesting company provided mobile devices.

C. The number of users outside of the office is increasing.

D. More tech savvy workers are working in the midsize segment.

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Questions 11

Your customer wants an Avaya video conferencing solution that can integrate with IP Office. The requirement Is to be able to conduct a single video conferencing with up to five additional participants to Join remotely using smartphones or desktop PCs. They have two small board rooms they want to be able to join the video conference. What would be the least costly solution that will meet their requirements?

A. A Video Collaboration Solution for IP Office XT endpoint with embedded server

B. A Video Collaboration Solution for IP Office XT endpoint with embedded server and one IX Collaboration Unit CU360

C. One SMB9 License for each board room and one IX Collaboration Unit CU360 In each board room

D. One MCU9 License for each board room and one XT5000 endpoint In each board room

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Questions 12

Refer to the Scenario: HandH Ticket.

HandH Ticket has a single administrator for all their locations. They heard about the User self- administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive. In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)

A. Button programming

B. Modify their personal directory.

C. Create personal short codes.

D. Correct their personal entry in the system directory.

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Questions 13

Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

A. one-X Agent

B. Avaya Communicator

C. Avaya Agent Desktop

D. Agent Desktop Display

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Exam Code: 37820X
Exam Name: 37820X - Avaya Midsize Solution Design
Last Update: May 03, 2024
Questions: 65 Q&As

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