A customer has just completed installing an Avaya AuraTM Contact Center solution with Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA) and Security Framework, The CCMA Server which was just installed with Security Framework needs to be backed up.
Which statement about Security Framework backup true?
A. Use the CCMA Backup and Restore link under CCMA Configuration
B. Use the Security Framework Backup and Restore utility
C. The Security Framework can be backed-up using the CCMS Backup Utility
D. Backup and restore the security framework configuration from the UCM Web Based tool
You are configuring the RSM settings on a newly installed Contact Center manager Server (CCMS).
Which address is within the acceptable range for use as an IP multicast address on CCMS?
A. 223.0.0.255
B. 225.0.1.254
C. 242.0.1.0
D. 240.25.255.254
You are preparing a Platform Vendor Independent (PVI) server for Contact Center manager Server (CCMS) Application installation The Contact Center type is an Application Module Link (AML) based Avaya Communications Server 1000 (CS1000) Contact Center multimedia (CCMM) is not a part of the solution Which two statements describe the settings that should be configured from Date and Time? (Choose two.)
A. Ensure the Windows time service is disabled
B. Ensure the Windows time service is enabled
C. Ensure Windows Date and Time Settings are disabled
D. Ensure Windows Date and Time Settings are enabled
E. Ensure both "automatically adjust clock for daylight savings changes" and "automatically synchronize with an internet time server" check boxes are selected
A customer is deploying Security Framework with single sign on (SSO) functionality As a part of the configuration, it is necessary to login to the Security Framework web tool-UCM.
Which user can access and configure the Configuration window
A. admin
B. sysadmin
C. webadmin
D. local server administrator
You are installing a new SIP-based Contact Center Manager Server (CCMS) Which statement about setting up and configuring the hardware connections for the CCMS is true?
A. A direct connection to the ELAN subnet through a dedicated second network interface card (NIC) is not required
B. A direct connection to the ELAN subnet through a dedicated second NIC is required
C. A direct connection to the Contact Center Server subnet through a dedicated NIC is not required
D. A direct connection to both the ELAN subnet and the Contact Center Server subnet through a dedicated NIC is not required
A customer has a multimode environment with Network Control Center (NCC), Contact Center Manager Administration (CCMA), and co-resident Contact Center Manager Server (CCMS) License manager Server Utility.
What is the correct order to upgrade their servers?
A. co-resident CCMS/License Manager/Server Utility, then NCC then CCMA
B. CCMA, then NCC then co-resident CCMS/License Manager/Server Utility
C. NCC, then CCMA then co-resident CCMS/License Manager/Server Utility
D. NCC, then co-resident CCMS/License Manager/Server Utility then CCMA
You are using Security Framework installed on the network for single sign on (SSO) proposes. Currently two existing Contact Center Manager administration (CCMA) systems are working with the Security Framework. An additional new CCMA was added.
Which statement describes what should be done to use the SSO functionality by the new Server?
A. Add the new CCMA host name to the Security Framework as a trusted site. Then SSO will be enabled
B. Configure the "Security Settings" section in the CCMA Server new Configuration utility. Then the Policy Agent for SSO will be enabled
C. Map between the CCMA Existing user to a Communications Control Toolkit (CCT) User by using the "CCMA User Migration" tool on the CCMA Server, then SSO will be enabled
D. Configure the "Security Settings" on the CCMA Windows Server 2008 operating system and point to the Security Framework IP Address, then SSO will be enabled
A customer has Avaya AuraTM Midsize Enterprise (formerly MBT) and is implementing SIP Based Contact Center Manager (CCMS), They are running the installation wizard and have reached the installation Data window Under the SIP Network tab, which IP address should be entered in the SIP CTI Proxy Server field?
A. the AES Server IP address
B. the Avaya Communications Server 1000(CS1000) Network Routing Server (NRS) IP address
C. the SES Server IP address
D. the Media Server IP address
You are preparing for the first backup of the Contact Center Manager Server (CCMS). The environment requires a backup to a remote directory.
Which step is required for a successful database backup via the Contact Center Database Maintenance window?
A. Add the Windows user account to the "Log on as a backup" policy
B. Configure backup username using Server Name\username format under the Backup Location tab
C. Shut down all services on the CCMS
D. Verify that a backup tape is available
You are installing Contact Center manager Administration (CCMA) on a standalone server.
How should the IP multicast address be set on the CCMA server that?
A. The CCMA server IP multicast sending address must be the same as the IP multicast sending address on the Contact Center Manager Server (CCMS) but different from the IP multicast receiving address in CCMA
B. The CCMA server IP multicast sending address must be the same as the IP multicast receiving address on the CCMS, but different from the IP multicast sending address in CCMA
C. The CCMA server IP multicast sending address must be the same as the IP multicast sending address on the CCMS, but different from the IP multicast sending address in CCMA
D. The CCMA server IP multicast sending address must be the same as the CCMA server IP multicast sending address, but different from the IP multicast sending address in CCMS
