In which deployment model does the service provider host dedicated equipment within its network operations center for a predictable monthly cost?
A. Managed customer-premises
B. Equipment services
C. Fully hosted unified communications
D. Advanced services mode
E. Hybrid or blended model
Which three statements about Cisco Unified Communications Manager are true? (Choose three.)
A. It supports the full range of collaboration services only on Cisco devices
B. It supports the full range of collaboration services on Cisco and third-party devices.
C. It is used only to support voice routing and calling
D. It replaces the analog technology of PBX with a centralized IP-based communications infrastructure.
E. It is at the center of the Cisco collaboration architecture.
F. It combines the analog technology of PBX with a centralized IP-based communications infrastructure.
Which statement is an important selling point for Cisco against Avaya?
A. Cisco is well respected and is the proven leader in collaboration.
B. Cisco supports deskless workers
C. Cisco can offer a complete end-to-end solution
D. Cisco has acquired more than 100 innovative companies.
Which statement about Cisco WebEx Meeting Center is true?
A. It is powered by Jabber XMPP and can be used for one-on-one or group chat and file transfers
B. It is an award-winning flagship product that simulates a traditional live meeting in an online environment
C. It displays life-size, remarkably clear video images, which provide a "face-to-face" meeting with remote customers, suppliers, and partners.
D. It is fully scalable, is delivered entirely over the public Internet, and is optimized for security, performance, and reliability.
Which two characteristics are differentiators for the Cisco ISR router compared to the competition? (Choose two.)
A. Decoupling the delivery of software from hardware on optional service modules
B. Integration of WLAN access points
C. Routes network traffic down alternative paths to avoid congestion, which switches cannot do
D. Support of analog voice connections
E. Operational simplicity through a single, universal Cisco IOS Software image. Services Ready Engine.EnergyWise innovations, and investment protection
Which statement about Medianet is true?
A. Medianet enables integration of video infrastructure with network infrastructure
B. Medianet enables Cisco Collaboration network management.
C. Medianet is an intelligent network that is optimized for rich media.
D. Medianet is the network infrastructure layer of video networks.
Which option provides sophisticated and distributed ACD, IVR, CTI, and agent and desktop services in a single server?
A. Cisco IP contact Center Express
B. Cisco Unified Contact Center Express
C. Cisco Unified Customer Voice Portal
D. Cisco Unified Contact Center Enterprise
Which of the following deployment scenarios will be most suitable for a customer that requires full telephony feature transparency, requires high availability and has two sites with 3000 IP phones connected via a low-delay connection?
A. Intermedia engine solution
B. Multisite WAN with centralized call processing
C. Multisite WAN with distributed call processing
D. Clustering over the IP WAN
Which two options apply when you have a meeting with the telecommunications manager of an organization? (Choose two.)
A. The telecommunications manager is exclusively concerned with day-to-day issues, such as reporting, security, reliability, training, and processes.
B. The telecommunications manager's major concern is the cost of the solution.
C. The telecommunications manager may have a long-standing relationship with a PBX competitor.
D. The telecommunications manager could be resistant because the IT department gets authority over the new system.
E. The telecommunications manager is concerned about how collaboration affects network management
Where will an account manager find the largest source of case studies, whitepapers. demos, and vertical-oriented information around Cisco Collaboration?
A. Collaboration Use Case
B. QuickStart for Cisco Collaboration FY2013
C. Cisco Competitive Edge Portal
D. Steps to Success
E. Cisco Collaboration business case
