When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?
A. They appear in the problems view in Orchestration Designer.
B. The errors are signaled by Orchestration Designer at the instant they occur,
C. The errors are automatically corrected.
D. They appear in the error log view.
Which type of application variables are used to reference the sample prompts?
A. RAN type variables
B. STRING type variables
C. MUSIC type variables
D. LANGUAGE type variables
Which statement about the function of the Access Class In Access and Partition Management Is true?
A. The Access Class will prevent a user from modifying skillset properties.
B. An Access Class will limit the Launchpad links a user may access.
C. The Access Class will be used to limit the user to report on specific contact center agents.
D. Access Classes will be used to limit a user to specific report groups.
The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com. When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)
A. Verify SIP trunks are available for the ACCS integration.
B. Verify that SIP Registrar Enable is configured in the IP Office VoIP settings.
C. Administer the ACCS system SIP Domain to match the IP Office.
D. Change the IP Office SIP Domain to match the ACCS system.
Which statement is true about the Avaya GREP tool?
A. It should be used on a PC to search log files that have been downloaded from Avaya Contact Center Select (ACCS).
B. It should only be used on an active system to capture real-time events.
C. It is only used to report on SIP related messages during low traffic periods.
D. It is only used during the installation phase and should not be used on an active server.
A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
A. A new short code needs to be set up in the ACCS.
B. A corresponding CDN needs to be set up
C. A new SIP extension needs to be added to the IP Office.
D. A short code needs to be added on the IP Office.
The information used to populate Real Time Displays may be transmitted by using which two modes?
(Choose two.)
A. Broadcast
B. Unicast
C. Anycast
D. Multicast
What is the correct URI format for a controlled directory number 3200?
A. sip:3200@sip:avaya.com
B. 3200@sip:avaya.com
C. sip:3200.sip.avaya.com
D. sip:[email protected]
The administrator needs to use the IP Office Manager to change some SIP settings on the IP Office. Which two steps must be taken to make the change effective? (Choose two.)
A. The IP Office system may require a restart depending on the SIP settings changes.
B. When the IP Office Manager application Is closed, the change will be effective.
C. The administrator must execute the IP Office Manager save translations command
D. The administrator must save configuration to transfer changes to the IP Office.
In Avaya Contact Center Select (ACCS), voice calls are directed to ACCS via the ACCS SIP extension.
For voice calls to be answered by ACCS, what are two places where Route points (CDNs) are defined? (Choose two.)
A. ACCS CCMM Administrator
B. IP Office Configuration
C. ACCS CCMA Configuration
D. Orchestration Designer (OD)
