You are the business analyst for your organization and are working with Jennifer to conduct stakeholder analysis. You would like to create a RACI chart to help with the roles of the people involved in the stakeholder analysis process. Jennifer is not familiar with this chart and asks what does RACI mean.
Which one of the following best describes the RACI chart in the conduct stakeholder analysis process?
A. It's a matrix that uses the Responsible, Accountable, Consult, and Inform tasks as part of the stakeholder analysis process.
B. It's a role and responsibility chart that identifies when stakeholders are needed in the business analyst duties.
C. It's a matrix that uses Role, Action, Consult, and Inform as part of the conduct stakeholder analysis process.
D. It's a rule that the business analyst can use to identify all of the needed stakeholders: roles, actions, communications, and interest.
What two factors must the business analyst consider when conducting stakeholder analysis?
A. Politics and influence
B. Influence and attitude
C. Attitude and position
D. Position and politics
You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year.
What does the $300,000 represent?
A. Solution cost
B. Budget
C. Requirements
D. Constraint
You are currently working on creating the activity list for an initiative in your organization. What characteristic must be assigned to each task in your task list?
A. Procurement needs
B. Roles and responsibilities
C. Unique number
D. Risk level
The table illustrates the statement of cash flows for a courier company for the last fiscal year.
Due to aggressive market competition, the management of the company performed a strategy review and based on their findings and the current market conditions they came up with strategic and tactical changes in order to keep a competitive market position.
In order to strengthen customer retention strategies through a new competitive advantage, the company is considering implementing a live parcel tracking system. The added value will be that the customers may determine the exact location of the parcel whether it is in a warehouse, crossing the ocean through an overseas ship, or travelling in a delivery truck at any time. The system tracks the location of the parcel by tracking the vehicle in which it is contained. However, for a group of old delivery trucks, it was noticed that the engine sound and vibration disturbed the tracking signal and caused interruptions. Therefore, the tracking does not perform accurately on these vehicles. Although the majority of management would like to sell these vehicles and replace them with newer ones, the Chief Financial Officer (CFO) was strongly against that approach. The CFO argued that instead of hanging tracking devices on the trucks' body, they can have the truck drivers manually send the truck location from a hand held mobile device every 30 minutes.
The company has a total of 134 old delivery trucks that have been in service for 10 years. Each vehicle was bought at a price of $22,000. Depreciation is done using a straight line basis and it is estimated that the vehicle depreciates at $1000 per year. The estimated salvage value per vehicle is about $3,000.
Another area of tactical improvement for the courier company is pricing. The management strongly believes that they can start a price war with the most aggressive competitor. Management thinks, with their variable cost of $4 per parcel and fixed cost of $6 per parcel, they can win the market. However, after implementing the tracking solution, fixed cost will jump to $8 per parcel which made management reconsider their options. The competitor has variable costs of $5 per parcel and fixed costs o $7 per parcel.
What could the business analyst (BA) do to gain consensus between the CFO and other Management?
A. Calculate the costs incurred by each option
B. Recommend and present a completely new option
C. Estimate the potential value delivered by each option
D. Compare each option against an industry benchmark
After the implementation of a new financial solution, the business analyst (BA) observes that the performance of a solution does not meet the anticipated benefits detailed in the original business case. What is a technique the BA can use to understand the reason for this?
A. Interface analysis
B. Business capability analysis
C. Data flow diagram
D. Fishbone diagram
A business analyst (BA) is developing an approach for information management. The BA needs to identify and categorize which information is to be managed.
Which of the following techniques should the BA use to achieve this objective?
A. Item Tracking
B. Observation
C. Prototyping
D. Mind Mapping
You are the business analyst for the NHQ Project. You have identified several stakeholders that need different types of information related to the requirements.
Which stakeholder would need detailed technical interface requirements?
A. Project manager
B. Regulators
C. Testers
D. Implementation subject matter experts
You are the business analyst for your organization and are leading a presentation about an identified problem. This presentation will help the stakeholders to understand the problem and it will help you when you begin to elicit requirements from the stakeholders.
Which type of learner learns best through the presentation of models?
A. Visual learners
B. Auditory learners
C. Kinesthetic learners
D. Communication model learners
Which of the following graphical presentations of a project plan is most appropriate for presenting to upper management?
A. Pie chart
B. Pareto Chat
C. Critical Path Method
D. Scatter chart
