When can value be added to a product or service?
A. during the design phase
B. prior to the start of manufacturing or providing the service
C. anywhere in the supply chain
D. depends on service offered after purchase
Which of the following statements about the use of bar code labels for product identification in the supply chain is true?
A. They have been replaced by radio frequency identification tags.
B. They can be read by devices 1 to 3 meters from the item.
C. They facilitate the capture of information about the location of items.
D. Each of the trading partners must apply a unique label.
Which of the following types of lead times is related most closely to a supplier performance measure?
A. Fulfillment
B. Replenishment
C. Overall
D. Process
Which of the following actions is most appropriate when implementing a strategy to create customer-affordable value?
A. Use a more rapid transportation mode.
B. Increase safety stock.
C. Extend product warranty.
D. Employ lean principles.
Variation in upstream requirements can be reduced by increasing:
A. demand visibility.
B. production capacity.
C. product features.
D. safety stock.
Which of the following factors typically is the most significant impediment to implementing collaborative commerce?
A. Technology barriers
B. Security
C. Corporate culture
D. Return on investment (ROI)
Upside supply chain flexibility is defined as the number of days required to achieve an unplanned sustainable _____ percent increase in quantities delivered.
A. 10
B. 20
C. 50
D. 100
E. 200
All of the following are used to calculate the Return on Supply Chain Fixed Assets EXCEPT:
A. supply chain revenue
B. days of payables outstanding
C. cost of goods sold
D. supply chain management costs
E. supply chain fixed assets
White gym socks are what type of item?
A. staples
B. seasonal
C. fashion
D. innovative
E. none of the above
Which of the following corresponds to the area labeled "D" in the House of Quality shown below?
A. "how" or product/service features
B. "how much"
C. "what" or customer requirements
D. "why" or competitive assessment
E. correlation matrix
