Which level(s) of the organization should be involved in both establishing and using processes in their daily work?
A. Senior
B. Mid-level
C. Junior
D. All of the above
Capability Maturity Model(s) (CMMs) are defined and managed by:
A. Software Engineering Institute
B. Malcolm Baldrige Organization
C. International Standards Organization
D. Quality Assurance Institute
One way to minimize risk is to:
A. Install Controls
B. Decrease Acceptance Testing
C. Increase the Probability Factor
D. None of the above
E. All of the above
An objective measure is a measure that can be obtained by:
A. An individual's perception
B. Counting
C. All the above
D. None of the above
Within COTS software, attributes designed to "get you out of trouble" when you get into trouble is which aspect of a COTS software?
A. Knowledge to Execute
B. Understandability
C. Quality of Communication
D. Effectiveness of Help Routines
One of the concerns that IT management needs to address with their staff when software development is outsourced to an outside organization is:
A. Why the contract was selected
B. Loss of employee morale
C. Need to cooperate with the contractor
D. Benefit to the organization by having software developed at a lower cost
E. Improved quality that can be achieved by contracting
Which of the following Dynamic Testing techniques produces the highest defect yield?
A. Sliver Testing
B. Black-Box Testing
C. White-Box Testing
D. Thread Testing
E. Incremental Testing
When contracting for software development, what is the correct sequence of events in the contracting life cycle?
A. Contract negotiations, selection of an outside organization, operation and maintenance
B. Selection of an outside organization, contract negotiations, operation and maintenance
C. Operation and maintenance, contract negotiations, selection of an outside organization
D. Selection of an outside organization, operation and maintenance, contract negotiations
As the maturity level increases, the cost per unit of work increases.
A. True
B. False
A questionnaire has a question that rates "satisfaction" on a scale of 1 to 5 where 1 is poor satisfaction and 5 is high satisfaction. The data type for the variable "satisfaction" is:
A. Ratio
B. Ordinal
C. Nominal
D. Interval
