H31-523HCSE-Cloud DataCenter Operations (Written)
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H31-523 Online Practice Questions and Answers
The service design describes how to develop a blueprint for service architecture, processes, policies, and documents. Which of the following does not belong to the capacity management defined by the ITIL service design?
A. Component Capacity Management
B. Business capacity management
C. Cabinet space management
D. Service capacity management
ITIL best practices refer to the advanced ITSM methodology to understand enterprise requirements and
implement sustainable management during IT service management.
Which of the following is the IT service operation process in the ITIL best practice system?
A. Event management, incident management, problem management, request fulfillment, and access management
B. Incident management, problem management, service desk, request fulfillment, and event management
C. Incident management, service desk, request fulfillment, access management, and event management
D. Event management, incident management, change management, and access management
In the server migration scenario, the ERP application system on a UNIX server is migrated to another UNIX server without recompilation or development. The hardware platform of the target server can be different from that of the source server.
A. True
B. False
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