How should you address customer concerns relative to price?
A. by lowering the price with very little margin just secure the deal
B. by explaining that HP has the most secure PCs on the planet, which warrants the higher price
C. by focusing on key areas that show business value and highlight how the HP solution offerings offer best-in-class pricing for the value they deliver
D. by telling them their competitor has just bought some and they don't want to be left behind
What is the major security concern associated with company employees working in public areas and open offices, and how does HP address it?
A. virus attacks, which can be lessened with HP Sure Run
B. visual hacking, which can be prevented with HP Sure View
C. malware attacks, which can be mitigated with HP Sure Start
D. phishing attacks, which can be alleviated with HP Sure Click
Which HP series supports HP Sure Start?
A. HP 200 series Notebook PCs
B. HP Pro 400 series Desktop PCs
C. HP EliteBook Notebook PCs
D. HP Chromebook
How much does HP Sure Sense cost?
A. HP charges $10 per license.
B. There is no additional cost.
C. HP charges up to $5 per license, depending on volume.
D. It is free if you register online within 30 days.
Which HP product has HP Sure View Gen3 as an option?
A. HP ProOne 600 G4 AiO PC
B. HP ProBook 400 G6 series Notebook PC
C. HP EliteOne 800 G5 AiO PC
D. HP Chromebook 14 G5
Why is the HP EliteBook 840 G5 Healthcare Edition Notebook PC a good fit for a hospital?
A. It has the same durability as the standard HP EliteBook 840 G5 Notebook PC to withstand accidental drops or spills, but it can also be sanitized.
B. It is ultra-lightweight and has a detachable keyboard, thus making it easy for doctors to carry around.
C. It is white to match the hospital aesthetics and can be cleaned with bleach.
D. It has the same collaboration standards as the standard HP EliteBook 840 G5 Notebook PC, but has extra security for patient records.
What should you offer to a customer with a major pain point of IT management and device maintenance across their organizations?
A. HP Services
B. HP DaaS one-year pack
C. HP Care Pack
D. HP Support Assistant
Your healthcare customer has overburdened IT staff and inadequate IT resources, but they have a growing need to migrate their devices from Microsoft Windows 7 to Windows 10. Which HP DaaS explanation is correct and relevant to this customer?
A. HP DaaS, which is a complete solution that includes migrating from Microsoft Windows 7 to Windows 10 on all existing PCs.
B. HP DaaS, which is a solution that combines hardware and premium same day support, proactive management, and services for every stage of the device lifecycle.
C. HP DaaS, which provides security and additional software to monitor the health of your PC, with reduced costs as all reporting is done automatically.
D. HP DaaS, which is a complete solution that combines hardware, support, proactive management, and services for every stage of the device lifecycle to optimize IT assets and resources.
How can you help your worldwide corporate and enterprise customers with stable, consistent images and managed lifecycle transitions?
A. Offer a product with global series support.
B. Offer a contract for after care.
C. Offer a product with a Care Pack.
D. Offer installation and recycle services.
What are HP Lifecycle Services?
A. a multi-year contract that includes proactive security and management reporting
B. a portfolio of services centered around device security and sanitation
C. a portfolio of services that simplify device lifecycle management
D. a contract under which you get a new notebook every 3 years
