After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to determine the cause of the issue.
Solution: Call Analytics, determine whether a voice call from the user was registered and review relevant call statistics.
Does the solution meet the goal?
A. Yes
B. No
An organization's users work with third-party apps in Microsoft Teams.
New employees are not able to find and install third-party apps.
You need to resolve the issue.
What should you do?
A. In the Org-wide app settings section of the Teams admin center, enable Allow third-party apps.
B. Assign an app permission policy that allows third-party apps.
C. In the Org-wide app settings section of the Teams admin center, enable Allow interaction with custom apps.
A prepaway company has a Microsoft Teams environment. The sales department and the support department set up teams with standard channels.
Users from the sales department report that the Files tab in one of the channels is not accessible.
The following message displays:
Item might not exist or is no longer available.
You need to identify and resolve the issue. What should you do?
A. Revert the renamed folder to the original channel folder name.
B. Recover all the deleted items from the recycle bin of the corresponding Teams site.
C. Create a separate document library with the same name as the channel.
UserA works at CompanyA and UserB works at CompanyB. CompanyA configures Microsoft Teams to use Islands mode. CompanyB configures Teams to use TeamsOnly mode. UserA sends a Teams message to UserB. UserB receives the message. The following notification displays:
UserB selects the Continue your conversation here link. The following message displays in the new chat window:
You need to provide a solution so that the two users can successfully communicate with each other. What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A. Ask UserA to use Skype for Business to chat with UserB.
B. Ask UserA to change their coexistence mode to TeamsOnly.
C. Add UserB domain to the allowed list.
D. Ask UserB to sign out and sign in to Teams.
E. Ask UserB to use Skype for Business to chat with UserA.
A company configures external access for suppliers in the Microsoft Teams admin center.
Users can chat only with external users from VendorA.
You need to ensure that users can chat externally with users from VendorB.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Add the VendorB domain as a remote domain to the Connectors list.
B. Modify the CNAME for SIP federation.
C. Add the VendorB domain to the federation Allowed Domains list.
D. Ask the VendorB tenant to add your domain to their Allowed Domains list.
A guest user cannot chat in a team to which they are invited. You launch the Teams admin center. You need to resolve the issue. What should you do?
A. Navigate to Teams and then Teams policies. Edit the Global policy.
B. Navigate to Users and then User profile. Assign a custom Teams policy.
C. Navigate to Users and then Guest access. Turn on chat.
D. Navigate to Users and then User profile. Assign a custom messaging policy.
A company uses Microsoft Teams. An employee sends a chat message to a user at another company.
The recipient's company configures Microsoft Teams to use Islands mode. The recipient does not receive the messages in their Microsoft Teams app.
You need to determine the cause of the issue.
What should you conclude?
A. Messages sent to an Islands recipient will always be received by the Skype for Business app.
B. Messaging policy restrictions for the receiver are in place that block the communication.
C. Messaging policy restrictions for the sender are in place that block the communication,
You need to resolve the issue for the legal department employees. What should you do?
A. Set external sharing to Only people in your organization.
B. Set external sharing to Anyone.
C. Grant the org-wide Teams Member group unique permission to the document library.
D. Grant the org-wide Teams Member group permissions to the parent site of the Team.
You need to identify the root cause of the issue that was reported by User6. What is the cause of the issue?
A. Sharing permissions for the file have been revoked.
B. The external sharing permissions have been set to existing external users only.
C. The sharing permissions for the organization are set to internal only.
D. The file link is expired.
You need to resolve the issue reported by User2.
What ate two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Reinstall the Teams client.
B. Update the Teams client manually.
C. Ask the user to log out of their user profile and then log in again.
D. Clear the browser cache.
