What is IBM Commerce Software?
A. IBM's solution to understanding every customer, by visualizing customer journeys, replaying online sessions and deriving insights that can be applied across channels.
B. IBM's premier solution geared for both online and omni-channel commerce, and omni-channel order orchestration and fulfillment.
C. A powerful digital commerce platform for online and omni-channel commerce, built to deliver personalized and consistent experiences across all customer touchpoints.
D. IBM's analytical tool for predicting customer behavior across channels in order to tailor personalized experiences.
Which Omni-Channel Commerce offering includes anomaly detection to help companies identify hidden situations that may be impacting their business?
A. Digital Commerce
B. Digital Analytics
C. Customer Insights
D. Commerce Insights
Which is the replacement to IBM Commerce on Cloud - Commerce Service?
A. IBM WebSphere Commerce On Premise
B. IBM Commerce Insights
C. IBM WebSphere Commerce Managed Hosted
D. IBM Order Management
A client in the B2B space is highly focused on maintaining control of their IT environments and has extensive customizations. Which IBM Commerce Software offering package is MOST appropriate to position to this client?
A. WebSphere Commerce On-Premise Professional Edition
B. WebSphere Commerce On-Premise Enterprise Edition
C. WebSphere Commerce Managed Hosted - Essentials Edition
D. WebSphere Commerce Managed Hosted - Standard Edition
Which Omni-Channel Commerce offering gives brands the ability to optimally adjust prices, potentially multiple times a day, based on internal and external factors?
A. IBM Store Engagement
B. IBM Marketing Personalization
C. IBM Dynamic Pricing
D. IBM Configure, Price, Quote
Which three statements are true for IBM Commerce Software: Starter Stores?
A. Starter Stores are available for B2C web store implementation only
B. Starter Stores are available for both B2B and B2C web store implementations
C. Starter Stores do not offer support for unstructured content such as how-to videos and user manuals
D. Start Stores include pre-built widgets to help quickly and build store pages
E. Starter Stores are quick and easy to implement, and eliminate or minimize reliance on IT support
When meeting with the VP of Merchandising about IBM Watson Commerce Insights, which prospecting question would be MOST appropriate?
A. How valuable would it be to see real-time site metrics and business data, in context of the customer experience?
B. What is your biggest challenge in creating promotions that drive sales?
C. What are you looking for in a Commerce Platform?
D. What would it mean to your business if you could make and implement pricing changes in seconds not hours?
What is a key question to help challenge the thinking of a prospect and position IBM as a Commerce market leader?
A. How would sales improve if you could intelligently present products and content to customers that spoke to them personally?
B. Is your EDI software aging, or out of support?
C. What are you doing today to deliver more personalized marketing campaigns to increase customer engagement?
D. Do you lack inventory visibility, thereby creating higher costs?
What does a typical large size deal look like for IBM Watson Commerce Insights Standard Edition?
A. $350K-$450K annually
B. $900K-$1M annually
C. $25K-$40K annually
D. $39k-$54K annually
What key market force is creating an opportunity for IBM Configure Price Quote (CPQ) to provide value for clients?
A. Companies that sell complex configured products are looking to CPQ to drive over a 100% increase in an average deal size.
B. For companies that sell complex products and services, and has inventory concerns, deploying CPQ technology would meet their needs
C. B2B purchasers feel that buying from a website is more convenient.
D. B2B purchasers feel that buying face-to-face is more convenient and personal.
