Which of the following principles uses Product Descriptions to provide clarity by defining each product's purpose, composition, derivation, format, quality criteria and quality method?
A. Tailor to suit the project environment
B. Focus on products
C. Manage by stages
D. Continued business justification
Which of the following statements describes an outcome?
A. Any of the projects specialist products
B. A result of the change derived from using the project's products
C. A measurable improvement resulting from a change
D. Something perceived as advantages by a stakeholder
Which principle is central to the quality theme and provides explicit understanding of what the project will create?
A. Manage by stages
B. Focus on products
C. Manage by exception
D. Learn from experience
Scenario
Extract from the Project Product Description (with errors)
Which 2 statements apply to the Derivation section?
A. Move entry 9 to Composition because this is within the scope of the project.
B. Delete entry 10 because this is NOT a source product for this project.
C. Delete entry 11 as this is already correctly shown under Development Skills required.
D. Move entry 12 to Composition, because this is within the scope of this project.
E. Add 'Professional photographer'.
Scenario Additional Information Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff
before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors)
Introduction
1.
This document defines the approach to be taken to achieve the required quality levels during the project.
2.
The Project Board will have overall responsibility for the Quality Management Strategy.
3.
Project Assurance will provide assurance on the implementation of the Quality Management Strategy. Quality management procedure - Quality standards
4.
The selected service provider will operate to industry standards for providing outsourced services.
5.
MFH document standards will be used.
Records
6.
A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7.
Configuration Item Records will be maintained for each product to describe its status, version and variant.
8.
Approval records for products that require them will be stored in the quality database. Roles and responsibilities
9.
The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10.
Team Managers will provide details of quality checks that have been carried out.
11.
Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12.
The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
The service level agreement looks like any other MFH document.
A. Obtain agreement from the Director of Facilities Division to redesign the service level agreement within the remaining +2 days tolerance.
B. Raise an issue (off-specification).
C. Accept this error as a concession.
D. No action required.
Scenario Product Summary A list of customers will be collated. This will use existing information from the Accounts department about current customers, and existing information from the Marketing department about prospective customers.
Using the tariff of mailing costs available from the Post Office, a production cost forecast will be produced to allow the CEO and the Marketing Director to decide whether to continue with the project. If they decide to continue, they will give the approval to launch the internal label design competition. Competition rules will be required to communicate details of the competition to the staff. The chosen label design will then be selected from the competition entries. The photos for the calendar must be based on existing photo design ideas available from the Marketing department. The selected photos will be chosen from these. Monthly calendar displays will be created to show the required layout of each page.
Product Breakdown Structure (contains errors)
Extract from Stage Plan for stage 3.
(All entries are true statements but may not be shown under the correct heading or in the correct document).
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional
photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
?00 change budget has been used to date and this is available for the stage.
None of the
Which 2 statements apply to the Monitoring and control section?
A. Delete entry 11 because this relates to the monitoring and controlling of the Project Plan, not the Stage Plan.
B. No change to entry 12 because this describes how the Project Board will control the stage. ~
C. C Move entry 12 because the Highlight Reports are deliverables of this stage and should be shown under Product descriptions.
D. Delete entry 13 because this is part of the Controlling a Stage process.
E. Delete entry 14 because the Product Status Account is NOT an ad-hoc report. It is produced at the end of each stage to identify any variations between planned status, reported status and actual status of the stage's products.
In which strategy would the change control process be recorded?
A. Quality Management Strategy
B. Configuration Management Strategy
C. Risk Management Strategy
D. Communication Management Strategy
Project Scenario
Calendar Project (Note: The companies and people within the scenario are fictional.)
There has been a reduction in fie number of orders at the MNO Manufacturing Company due in part to the increased marketing activities of its competitors. To help counter this, the company has decided to create a promotional calendar for
next year for all its current and prospective customers. The end product of this project will be a prepared calendar pack, ready for printing. The design of the calendar will be similar to one sent out previously, and must reflect the company
image as described in the existing corporate branding standards. Another project is currently producing a new company logo when is to be printed on each page of the promotional calendar. The prepared calendar pack will consist of:
Design for each month - correctly showing at public holidays and new company logo
Selected photographs- 12 professionally-produced photographs, showing different members of staff
Selected paper and selected envelope - for printing and mailing the calendar
Chosen label design - a competition to design a label will be held as part of this project
List of customers - names and addresses of customers to whom the calendar will be sent.
The project is currently in initiation and will have two further stages:
Stage 2 will include tie activities to:
Create the customer fast using information from the Accounts and Marketing departments
Confirm compliance with the Data Protection Legislation
Create a design for each month - this will be done by the internal creative team Select and appoint a professional photographer
Gather photograph design ideas from previous project and agree photographic session schedule
Prepare a production cost forecast
Select paper and envelope.
Stage 3 will include the activities to:
Produce and select tie professionally-taken photographs
Hold the label design competition and choose the label design
Assemble the prepared calendar pack.
A production cost forecast, based on the options and costs for the paper, envelope, printing and marketing of the calendar is to be produced in stage 2. However, the actual production and distribution of the calendars is not within the scope of
the project. The product cost forecast will be reviewed by the Project Board to determine whether tie project should continue.
It is now 05 October and the prepared calendar pack must be delivered to the print company by 30 November, to enable printing and distribution of the calendar in time for Christmas. The cost of the activities to develop the specialist products
and the cost of the project management activities are estimated to be £20,000. There is a project time tolerance of +1 week /-2 weeks and a project cost tolerance of +£6,000 / -£6,000. A change budget of £500 has been allocated but there is
no risk budget.
During stage 2, an early review of the photo design ideas from the Marketing department has highlighted the need for engineering machinery to be operating in the background during the photo sessions. This requires a change to the
baselined Product Description for the photos. What action should the Project Manager take?
A. Log the change in the Issue Register as a request for change.
B. Raise an Exception Report to the Project Board.
C. Revised the Product Description for the photos and issue it to the Engineering Manager to ensure that the machinery will be operating during the photo sessions.
D. Include this requirement on the next Checkpoint Report to the photographer.
Which statement is an appropriate entry for the outline Business Case heading within the Project Brief?
A. 10 year service contract should be agreed with the selected service provider.
B. External consultants were employed to conduct a feasibility study to identify the options, their likely costs and benefits.
C. The project will run for two years and the benefits will be realized over 1 years.
D. The project should be split into four management stages.
When does Directing a Project begin?
A. From the beginning of Starting up a Project
B. From the beginning of Initiating a Project
C. From the completion of Starting up a Project
D. From the completion of Initiating a Project
