You are installing a standalone Contact Center Manager Server (CCMS) The Application will be installed on a Windows Server 2008 operating system. As a part of the Windows Server 2008 operating system preparation the IPv6 option needs to be removed.
What is one way to disable IPv6 functionality?
A. IPv6 is disabled by default on Windows Server 2008 operating system
B. Perform a NET USE IPV6 DISABLE within a command window
C. Under Control Panel, go to System and Security and remove IPv6 addressing
D. Right chick on the Local Area Connection Adaptor and select Properties, then clear the IPv6 check box
In a SIP based Avaya AuraTM Contact Center, the Contact Center Manager Server (CCMS) supports secure Transport Layer Security (TLS) communication.
When implementing Security Certificate management for TLS in the CCMS, what is the first step that must be accomplished?
A. Create the Certificate Store in the CCMS
B. Apply the Signed Certificate to the CCMS
C. Create a Certificate Signing Request (CSR) file from the CMS
D. Apply the Certificate Authority (CA) Root Certificate to the CCMS
You increased the multicast time to live value on Contact Center Manager Server (CCMS) Later when checking the RTD multicast configuration, it is discovered that the original setting is still in effect Which service must be restarted in Windows Services so that the new value can take effect?
A. CCMA lceRTDService, the CCMA Real-Time Display Service
B. CCMS RDC_Service, the Real-Time Data Calculator Service
C. CCMS RSM_Service, the Real-Time Statistical Manager Service
D. CCMS SDP_Service, the Statistical Data Propagator Service
A customer has just completed installing an Avaya AuraTM Contact Center solution with Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA) and Security Framework, The CCMA Server which was just installed with Security Framework needs to be backed up.
Which statement about Security Framework backup true?
A. Use the CCMA Backup and Restore link under CCMA Configuration
B. Use the Security Framework Backup and Restore utility
C. The Security Framework can be backed-up using the CCMS Backup Utility
D. Backup and restore the security framework configuration from the UCM Web Based tool
A customer has an Avaya Communications Server 1000 (CS 1000) and wants to implement SIP Based Avaya AuraTM Contact Center.
What is the minimum release of the CS1000 software that is supported with the SIP Based Contact Center?
A. 40
B. 50
C. 55
D. 60
A customer has purchased Avaya AuraTM Contact Center with the correct licensing to provide Open Queue session license and to provide agent licenses for the required multimedia contact types For this customer, where is Open Queue enabled?
A. In the Contact Center Manager Sever (CCMS), Server Configuration, in the Main Menu Licensing tab
B. in the Contact Center License Manager, Configuration, in the Contact Center Licensing tab
C. in the CCMS, Multimedia Commissioning, Multimedia Licensing tab
D. in the Contact Center Manager Administration (CCMA), Configuration, Applications, in the LM Service Configuration Setup tab
You are installing a new SIP-based Contact Center Manager Server (CCMS) Which statement about setting up and configuring the hardware connections for the CCMS is true?
A. A direct connection to the ELAN subnet through a dedicated second network interface card (NIC) is not required
B. A direct connection to the ELAN subnet through a dedicated second NIC is required
C. A direct connection to the Contact Center Server subnet through a dedicated NIC is not required
D. A direct connection to both the ELAN subnet and the Contact Center Server subnet through a dedicated NIC is not required
Which three items will back up using the Contact Center manager Administration (CCMA) Backup and Restore utility? (Choose three)
A. Access Classes
B. Emergency Help configuration settings
C. Partitions
D. Real-Time Reporting configuration settings
To ensure resiliency, you have been tasked to add an additional licensing server to the network in which configuration will the additional licensing server work?
A. when the standby license manager is configured in a Nodal licensing environment
B. when the licensing server is manually selected
C. When the two licensing servers are configured for agent license load balancing
D. when the two licensing servers operate in an active-standby configuration
A customer is installing Avaya AuraTM Contact Center with Application Module Link (AML) connectivity to an Avaya Communication Server 1000 (CS1000) switch with a remote survivable CS1000 backup site (Geographical Redundancy) As part of the solution the customer wants to implement xxx AML based contact center with Contact CENTER Manager Server (CCMS) installed in the main site and in a remote Backup site. You are currently installing the primary site CCMS? What is the process for configuring the CS1000 Remote Backup/Survival Call Server (Survival Media Gateway)?
A. during CCMS Installation go to the Installation Data Window to the CS1000 tab, enter the CS1000 SMG ELAN IP address in the "Alternative Switch IP Address" Field
B. during CCMS Installation go to the Installation Data Window to the CS1000 tab, enter the CS1000 SMG Contact Center Subnet IP address in the "Alternative Switch IP Address" Field
C. In the CS1000 System Element Manager, configure the alternate Switch IP Address, The CS1000 will distribute the primary CCMS registration IP to the backup CS1000 SMG
D. In the CS1000 System, configure a management IP and use this IP in the "Switch IP Address" field under the CS1000 tab in the Installation Wizard
