6202Avaya Aura(TM) Contact Center Implementation Exam
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You are preparing a Windows 2008 Server for Contact Center Manager Server (CCMS) and Server Utility installation. Which operation on the server can the Server Utility perform?
A. Perform event preferences
B. Perform database restores
C. Administer Contact Center Agent login credentials
D. Modify Real-Time Display interface parameters
An Avaya AuraTM Agent Desktop client is running Windows XP with SP3 installed. You want to ensure that the real-time reporting data will be xxx the client Which two methods will ensure this? (Choose two.)
A. Add Internet Explorer to the firewall exception list
B. Add the address0.0.0.0 to the trusted site list under the Internet Explorer
C. Disable both multicast and unicast at the Contact Center Manager Administration (CCMA) server
D. Open the appropriate ports in the client firewall
E. Windows XP with SP3 is not supported, only SP2 and lower an supported
A customer has a multimode environment with Network Control Center (NCC), Contact Center Manager Administration (CCMA), and co-resident Contact Center Manager Server (CCMS) License manager Server Utility.
What is the correct order to upgrade their servers?
A. co-resident CCMS/License Manager/Server Utility, then NCC then CCMA
B. CCMA, then NCC then co-resident CCMS/License Manager/Server Utility
C. NCC, then CCMA then co-resident CCMS/License Manager/Server Utility
D. NCC, then co-resident CCMS/License Manager/Server Utility then CCMA
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