820-605Cisco Customer Success Manager (DTCSM)
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Last Updated Apr 25, 2024 Ace your exams with our consistently updated 820-605 exam dumps.
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820-605 Online Practice Questions and Answers
In an onboarding session, introductions to new stakeholders were made, new KPIs were collated, and desired use cases were discussed. Which step does the Customer Success Manager take next?
A. Document the session, stakeholder interests, and metrics for leadership
B. Create a success plan to be reviewed with the customer at the next review meeting
C. Provide technical configuration for development
D. Discuss new opportunities and new products to purchase
What is a lagging indicator of the customer achieving the value proposition?
A. product deployment
B. contract renewal
C. decrease in the number of problem reports
D. movement to evaluate stage
What is a barrier to adopting software tools?
A. limited resources
B. recurring cost
C. commercial decision
D. organization size
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Cisco 820-605 exam official information: This exam tests a candidate's knowledge and skills to develop and integrate solutions, identify adoption barriers, implement adoption frameworks and interpret customer usage data.
