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Correct Answer: A

End users of a system are the stakeholders that are to have the most direct awareness of problems. The

end users typically represent the largest group of stakeholders and are closest to the applications,

services, and facilities where business needs may be represented.

Answer: C is incorrect. Project managers may be aware of business needs, but they aren't the most likely

stakeholders.

Answer: D is incorrect. Functional managers oversee end users and other resources, but may not be the

stakeholders closest to the need. Answer: B is incorrect. Business analysts can help identify and clarify the

need, but this isn't the best choice for the question.

Correct Answer: B

The inputs to requirements management and communication are as follows: Business Analysis (BA) communication plan Requirement Management Plan Solution Scope Requirements Structure Organizational Process Assets Stakeholder, List, Roles, and Responsibilities Requirements Answer: A, C, and D are incorrect. The outputs of requirements management and communication knowledge area are as follows: Approved Requirements Communicated Requirements Maintained and Reusable Requirements Traced Requirements Requirement Package

Correct Answer: D

Ultimately defining the future state is about defining and expressing what you and your stakeholders are expecting in terms of the future outcomes once the change has been implemented. It is important to ensure that the future state is well defined and that it is achievable considering the resources that are available. Another key aspect when defining the future state is to ensure a common vision amongst stakeholders of what the expected desired outcome is.