An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?
A. Digital positioning
B. Organizational disruption
C. Digital transformation
D. Operational technology
An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective. Which question BEST supports this objective?
A. How can we reduce costs?
B. How can we improve operational efficiencies?
C. How do we get to where we want to be?
D. What markets do we serve?
A service provider a developing an operating model to support a new social media service that enables their business strategy.
They have included the following in the operating model:
1.
a definition of how suppliers will be Involved in the delivery of the service
2.
a description of me main performance measures required
Which additional element MUST be included to ensure that the essential themes of the operating model are covered?
A. A list of vendors who will provide the components mat form the social media service
B. An inventory of the mam technology components that will be located at the head office data centre
C. Definitions of the service management toolsets needed to support the service
D. Descriptions of the series of steps for the work that is required to create and support the service
Which is the BEST approach to defining a vision and a strategy in an organization with multiple specialization divisions?
A. Vision and strategy should be defined by the executive leader and communicated to me divisions
B. Vision and strategy should be defined by the governing body and communicated to the divisions' leaders
C. Vision and strategy should be defined in collaboration with the leaders of the organization and division
D. Vision and strategy should be defined in collaboration with the enterprise architects and consultants
Which statement about metrics is CORRECT?
A. Leading metrics ate difficult to measure, but easy to Influence
B. Lagging metrics are easy to measure and to influence
C. Legging metrics report what has been achieved
D. Lagging metrics predict what a is likely to happen in the future
Why might an organization choose to Implement an Innovation even though it does not meet its minimum requirement for "return on Investment' (ROI)?
A. The innovation is low cost
B. The innovation is essential for the a organization to survive
C. The innovation will deliver significant benefit for the organization
D. The innovation is low risk
An organization strategy requires them to continually maintain market relevance. Which approach is the MOST relevant to achieve this objective?
A. Customer 360
B. Digital transformation
C. Employee 360
D. PESTLE analysis
An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway. What combination of risk capacity and risk appetite this situation?
A. Low risk capacity, high risk appetite
B. High risk capacity, high risk appetite
C. Low risk capacity, low risk appetite
D. High risk capacity, low risk appetite
Which is NOT an essential consideration when developing a digital strategy?
A. Understanding which systems will form die digital technology programme
B. Understanding emerging technologies Hal could affect the organization
C. Understanding how to identify potential opportunities
D. Understanding the risks involved with digital opportunities
The leaders of an organization ate defining an approach to optimize its value streams and processes to create a more efficient way of working.
What should this approach focus on?
A. Organizational agility
B. Organizational resilience
C. Elimination of waste
D. Uninterrupted delivery
