IBM Sterling OM provides a single order repository that enables a user to modify, update or track all orders real-time for what type of channel?
A. Field Sales
B. Retail Store
C. Call Center
D. Any combination of channels.
IBM Sterling CPQ has customers in many different verticals. Which combination of verticals reflects most accurately, the CPQ customers?
A. Manufacturing, High Tech, Communication/Media/Entertainment, LifeScience, and Education.
B. Communication/Media/Entertainment/ LifeScience, High Tech, Pharma, Consumer.
C. LifeScience, Manufacturing, Construction, Communication/Media/Entertainment/ Consumer.
D. Manufacturing, High Tech, Communication/Media/Entertainment/ LifeScience, Consumer.
WebSphere Commerce helps businesses to deliver and manage BRAND EXPERIENCE across which of the following channels and touchpoints?
A. All direct channels.
B. All direct channels including mobile touchpoints.
C. Both direct and extended channels like social networks.
D. Web, mobile, call center, and in-store.
IBM Sterling Order Management was built for multi-enterprise business processes in which of the following business models?
A. B2B
B. B2C
C. B2B, B2C
D. B2B, B2C, B2B2B, B2B2C
What are the 2 Smart Applications examples for IBM Sterling CPQ?
A. Provides Discount Advisor for sales people and calculates Customer Ratings for dynamic approval limits.
B. Provides Discount Advisor for sales people and many CPQ related standard reports.
C. CPQ Datamart and CPQ standard reports.
D. Approval sequence and Customer Ratings for dynamic approval limits.
How does WebSphere Commerce support the business need of running multiple sites or micro-sites?
A. Starter store sites
B. Extended sites
C. Widgets
D. Site Management Tools
In what phase of the Smarter Commerce lifecycle does WebSphere Commerce solution fit into?
A. Sourcing and procurement of goods and services.
B. Servicing customer needs across multiple channels.
C. Selling and fulfillment across channels.
D. Personalization and marketing across all channels
Why do prospects need enterprise strength CPQ solution?
A. Sales reps are too aggressive in their discounting.
B. Sales reps do not know the products well and require help in recommending the best product that fit their prospects needs.
C. Homegrown tools are expensive to maintain and spreadsheet solutions are always out of date.
D. All of the above.
What functionality supports Move Add Cancel Delete (MACD) process for service configurations?
A. Lock contracted prices.
B. Execute date validations.
C. Comparison of current with new/changed configurations.
D. All of the above
WebSphere Commerce helps businesses to deliver and manage brand experience across which of the following channels and touchpoints?
A. Any B2C touchpoint, excluding B2B.
B. Web only.
C. Web, mobile, call center, in-store, and extended channels such as social networks.
D. WebSphere Commerce does not manage the customer experience.
