33810XAvaya Aura Contact Center Solution Design Exam
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33810X Online Practice Questions and Answers
There are several factors why customers will buy from Avaya which Include:
The sales person understand their business.
The sales person being perceive as a trusted adviser.
The proposal contains real value in a manner relevant to them.
What are two additional factors? (Choose two,)
A. The proposal value Is obvious, so It is not discussed.
B. Avaya can deliver what has been promised.
C. Avaya solution Is technologically better or equivalent to other proposals but less expensive.
D. The executive summary section of the proposal highlights the solution features.
What should a functional architecture discussion cover?
A. Network plan of the existing Infrastructure
B. Bill of Materials to quantify the costs
C. Customer evolution plans and Avaya solution to their problems
D. A design of the needed components and Interconnections
A sales representative is preparing for a customer presentation with market trends for Avaya Aura Contact Center administration tools and applications.
Which two market trends should be Included? (Choose two.)
A. Engaging customers on their terms
B. Customers initiating calls into the Contact Center by telephone only
C. Evolution of the Contact Center agent
D. Contact Center data gathered from generic reports only
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