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500-450Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS)

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500-450 Online Practice Questions and Answers

Questions 1

Which option lists the settings in the registry to enable IPsec logging with Cisco Unified ICM?

A. Add Key = IPSec; DWORD Value = Enable_Logging; DWORD Value = 0

B. Add Key = Oakley; DWORD Value = EnableLogging; DWORD Value = 1

C. Add Key = Security; DWORD Value = Enable-Logging; DWORD Value = 1

D. Add Key = Oak; DWORD Value = EnableLog; DWORD Value = 1

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Questions 2

Refer to the exhibit.

In a Cisco Finesse 10.0(x) deployment, an agent with single line 89XX hard phone is having trouble logging in to the desktop. The error message highlighted has been found in the Jgw1log file.

Which option describes the likely cause of this error?

A. MAC address of the phone not associated with PG user.

B. PG user does not have "Standard CTI Allow Control of Phones supporting ConnectedXfer and conf user group" role.

C. In the peripheral gateway, Agent Phone Line Control not set to "All Lines".

D. Phone Join Across Lines feature is enabled.

E. Phone line does not have the Maximum Number of Calls and Busy Trigger setting set to 2 and 1 respectively.

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Questions 3

What is the maximum number of agents that can be configured within Cisco packaged Contact Center Enterprise up to release 10.5?

A. 76,000

B. 500

C. 1000

D. 2000

E. 6000

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