6209Avaya Aura Contact Center CCT and Multimedia Implementation
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Last Updated Apr 17, 2024 Ace your exams with our consistently updated 6209 exam dumps.
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The customer with Contact Center Multimedia (CCMM) installed and configured does not get emails to agents when logged in on the inbound skillset with AAAD. Which three system parameters can be checked in the CCMM dashboard to troubleshoot this problem? (Choose three).
A. Server Availability
B. CCMM Server performance
C. Mailbox status
D. CCMM Contacts by Type
E. Maximum contact wait time
A technician needs to install a Contact Center Multimedia (CCMM) that is a standalone application on a customer supplied server. The Contact Center must be able to support between 600 and 1000 multimedia agents. Which CPU is recommended for this installation?
A. 2 x Intel Pentium IV 1.8 GHz
B. 1 x Intel Celeron 2.0 GHz
C. 2 x Intel Itanium (IA 64) 2.8 GHz
D. 2 x Intel Quad-Core Xeon 3.0 GHz
What describes the installation of an Avaya Aura Agent Desktop (AAAD) with the use of Microsoft's .NET framework?
A. Click Once Deployment technology
B. A URL installation
C. A web browser installation
D. An application installation
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