6210Avaya Aura ContactCenter Implementation Exam
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You are deploying Avaya Agent Desktop (AAD) for the first time in a SIP-enabled contact center.
Which configuration step should be performed in Contact Center Management Administration (CCMA) for agents to use AAD?
A. Assign an AAD login ID and password to each agent.
B. Enable Agent Desktop integration in each agent's Call Presentation Class.
C. Associate a domain user account with each agent.
D. Acquire each agent's telephone.
In Contact Center Release 7, Contact Center Manager Administration (CCMA) stores information in a Cache Database.
Which three statements regarding the Cache database are true? (Choose three.)
A. It simplifies the overall solution as all components use a common database.
B. Avaya Aura Contact Center Release 7 updates the version of Cache 2015 to Intersystem Cache.
C. The Cache database technology supports database shadowing for fault tolerant and mission critical solutions such as AACC.
D. All data is now replicated and there is no need for a CCMA backup and restore.
During the Microsoft Windows installation, you must provide a computer name and domain as part of the pre-installation tasks.
What is a valid name for the server computer name?
A. Toronto2
B. 2Toronto
C. Toronto2_
D. Toronto 2
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