SD0-101Service Desk Analyst Qualification
164 Questions and Answers Experienced specialists selected 164 questions for this exam. All answers are verified to ensure correctness.
Last Updated May 02, 2024 Ace your exams with our consistently updated SD0-101 exam dumps.
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SD0-101 Online Practice Questions and Answers
Which of these options is a characteristic of a successfully performing team?
A. Attendance at team social events is mandatory.
B. The team leader closely manages everyone equally
C. A team member will do anything to be the best
D. Everyone actively listens to each other
How is a peripheral device different from its host computer?
A. It runs at the edge of the computers network infrastructure
B. It is regarded as an unknown device by the CPU
C. It runs as part of a wider area network
D. It is regarded as an external component to the CPU
Which option is a benefit of using self-help?
A. It allows users to resolve some incidents at any time
B. It gives users the opportunity to become technical experts
C. It avoids the inconvenience of telephone handling
D. Itgive users the ability to self-diagnose their incidents in future
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