EX0-102Microsoft Operations Framework Foundation
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EX0-102 Online Practice Questions and Answers
In what way does Capacity Management contribute to improving IT Service Management?
A. By identifying the major technology components, infrastructure, people and processes that underpin the end-to-end delivery of service
B. By preventing interruptions to IT services as well as recovering services after an interruption occurs
C. By planning and monitoring the job scheduling process according to the requirements in the Operational Level Agreements (OLAs)
D. By planning the implementation of business requirements for IT Services so they are in place when the business needs them
According to the MOF guidance, which of the following is a key requirement for planning Service Solutions?
A. A managed IT environment
B. A milestone-driven implementation process
C. Proactive Risk Management
D. Understanding of the business and the operational requirements
Ensuring constant coverage in operations is a key principle in what Manage Layer SMF?
A. Governance, Risk, and Compliance SMF
B. Team SMF
C. Operations SMF
D. Change and Configuration SMF
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